AI-Powered Omnichannel Platform

Connect every channel.
Automate every interaction.

PhantomLink brings WhatsApp, email, SMS, calling, CRM, marketing, and AI automation into one connected workspace, helping your team engage customers, convert more leads, and grow faster.

No credit card required

One intelligent workspace for

WhatsApp
Email
SMS
Voice
CRM
AI Automation
The Problem

Your customer journey should not be scattered across five different tools.

When conversations, campaigns, contacts, and follow-ups live in separate systems, teams lose context and opportunities fall through the cracks. PhantomLink connects every customer touchpoint so your team always knows what happened, what comes next, and which action is most likely to convert.

Before PhantomLink

  • Disconnected conversations across multiple tools
  • Manual follow-ups that slip through the cracks
  • Duplicate customer records with no single source of truth
  • Missed opportunities from slow or inconsistent responses
  • Limited visibility into team and channel performance

With PhantomLink

  • One continuous customer timeline across every channel
  • Automated engagement that never misses a follow-up
  • Shared context so every team member picks up in context
  • Actionable AI insights that surface the next best step
  • Complete reporting across sales, messaging, and campaigns
Platform
Unified CRM
01

Unified CRM

Keep contacts, opportunities, activities, conversations, and customer history organized in one place.

Centralized customer profiles
Lead and pipeline management
Tasks and activity tracking
Tags and segmentation
Custom fields
Contact importing
02

Omnichannel Inbox

Manage WhatsApp, email, and SMS conversations from one shared team inbox.

Shared conversations
Team assignment
Internal collaboration
Complete customer context
Delivery and read tracking
Conversation history
03

WhatsApp Business

Engage customers at scale through official WhatsApp Business messaging.

Official WhatsApp Business Platform
Meta Embedded Signup
Multi-agent messaging
Bulk broadcasts
Approved message templates
Automated notifications
04

AI Automation

Build intelligent customer journeys that take action at the right time.

Workflow triggers
Automated follow-ups
Contact enrollment
Conditional journeys
Cross-channel actions
Workflow results and reporting
05

Marketing Campaigns

Create targeted campaigns across WhatsApp, email, and SMS without changing platforms.

Email campaigns
SMS campaigns
WhatsApp broadcasts
Audience segmentation
Reusable templates
Campaign reporting
06

Calling & Telephony

Connect customer calls with the rest of your sales and communication workflow.

Built-in softphone
Call history
Call recordings
DID management
Team calling
Customer-linked activity
07

Sales Pipeline

Turn conversations into opportunities and move every lead toward the next step.

Visual pipelines
Lead stages
Opportunity tracking
Tasks and follow-ups
Activity history
Conversion visibility
08

Content Studio

Plan, publish, and measure social content from one connected workspace.

Content library
Post scheduling
Multi-platform publishing
Comment management
Social statistics
Connected accounts
09

Reputation Management

Build trust with automated review requests and centralized reputation monitoring.

Google review monitoring
Automated review requests
Email, SMS, and WhatsApp requests
Review statistics
Centralized responses
010

Analytics & Reporting

Understand what is happening across sales, messaging, campaigns, and automation.

AI Command Center
Lead performance
Channel breakdown
Campaign reporting
Workflow results
Actionable insights
Omnichannel

One customer. Every channel. Complete context.

Bring every WhatsApp message, email, SMS, phone call, campaign interaction, and CRM activity into one continuous customer timeline.

New lead captured

Mon 10:14 AM

Source: Click-to-WhatsApp Ad · Dubai Marina Campaign

WhatsApp message received

Mon 10:18 AM

"Is the 2BR still available? Can I see it this week?"

Sales representative assigned

Mon 10:18 AM

Khalid Alam, Luxury Residential Team

Email sent: Payment plan brochure

Mon 10:45 AM

Opened at 11:02 AM · Link clicked at 11:05 AM

Phone call completed

Mon 2:30 PM

8 min 34 sec · Recording available · Notes added to CRM

Automation triggered: Follow-up sequence

Tue 10:00 AM

Day 1: Viewing confirmation · Day 3: Unit availability alert

Deal stage updated to Proposal

Tue 3:00 PM

AED 1,850,000 · Marina Heights 3BR · Tower B Floor 22

WhatsApp Business

Turn WhatsApp into a scalable customer-engagement channel

Connect your WhatsApp Business Account and give your team the tools to manage conversations, send campaigns, use approved templates, and automate customer journeys through official WhatsApp Business messaging.

Official WhatsApp Business Platform
Meta Embedded Signup
Shared multi-agent inbox
Approved message templates
Bulk broadcast campaigns
Delivery and read statuses
CRM-linked conversations
Automated WhatsApp workflows

WhatsApp is a product of Meta Platforms, Inc. PhantomLink connects through the official WhatsApp Business Platform.

SM

Sara Al Mansoori

Online

New Lead

Hi, I saw your listing for the 2BR in Marina. Is it still available?

AI-assisted reply

Hello Sara! Yes, the 2BR in Dubai Marina is still available, 18th floor with full Marina view. Would you like to schedule a viewing this week?

Yes please! What is the asking price?

AI-assisted reply

The asking price is AED 2,100,000. We also have a flexible 60/40 payment plan option. I am sending you the full brochure now.

Reply or use a template...

Automation active

Sara enrolled in "Property Viewing Sequence" · Next: viewing reminder tomorrow 9 AM

Live Workflow
New lead captured
Check lead source
Send WhatsApp welcome message
Wait 1 day
Check for reply
Assign sales representative
Send follow-up email
Update pipeline stage
AI Automation

Build journeys that keep working after your team signs off

Use triggers, conditions, delays, and omnichannel actions to create personalized customer journeys without repetitive manual work.

No-code workflow builder
Behavior-based triggers
Cross-channel actions
Lead assignment rules
Personalized follow-ups
Enrollment tracking
Conditional branching
Completion reporting
AI Intelligence

Give every team member an intelligent advantage

PhantomLink helps teams understand customer activity, prioritize opportunities, and identify the next best action.

High Intent

This lead has visited the pricing page three times.

Timing

Response probability is highest within the next two hours.

Channel

A WhatsApp follow-up is recommended based on channel preference.

Intent

This conversation shows strong buying signals in recent messages.

Action Required

Seven active opportunities have no scheduled follow-up activity.

Timing Insight

Campaign open rates improved after sending between 6 and 8 PM.

AI insights are provided as guidance to support decision-making and do not guarantee specific outcomes.

Sales CRM

Move from first conversation to closed deal without losing context

Manage leads, activities, conversations, tasks, and opportunities from a CRM connected directly to every communication channel.

New Lead2

TechCo

AED 45K

New Lead

Sara M.

AED 28K

New Lead

Contacted1

Ahmed R.

AED 185K

Contacted

Qualified1

Omar H.

AED 290K

Qualified

Proposal1

Jen Wu

AED 420K

Proposal

Won1

Khalid A.

AED 750K

Won

Marketing

Launch campaigns across every important channel

Build audiences, personalize messages, schedule campaigns, and understand performance across WhatsApp, email, and SMS. All messaging is consent-based and respects opt-in preferences.

Audience segmentation
WhatsApp broadcasts
Email campaigns
SMS campaigns
Reusable templates
A/B testing support
Opt-in consent management
Campaign performance reporting

Ramadan Campaign: WhatsApp

4,820 recipients · Opted-in contacts only

Completed

Sent

4,820

Delivered

4,791

Read

4,243

Clicked

1,830

Replied

892

Converted

214

All messages sent to opted-in contacts · Unsubscribe handled automatically
For Agencies

Built for teams managing multiple brands and clients

Create sub-accounts, control user access, configure modules, and manage customer engagement across multiple workspaces.

Multiple Sub-accounts

One agency login, unlimited client workspaces, each isolated and configurable.

Role-Based Permissions

Control exactly what each team member or client can see and do.

Workflow Snapshots

Build proven automations once and deploy across client accounts instantly.

Central Visibility

Agency-level view showing status and activity across all accounts.

Configurable Modules

Enable or restrict features per account to match each client's needs.

Team Management

Manage agents, assign conversations, and track performance by account.

Account Templates

Standardise new client onboarding with pre-configured account templates.

White-label Options

Present the platform under your agency brand, available on eligible plans.

Solutions

Built for every customer-facing team

Select your industry to see how PhantomLink fits your specific workflow.

One platform. Every client.

Manage client accounts, campaigns, conversations, and reporting from one workspace. Spin up sub-accounts, replicate proven workflows with snapshots, and give each client team the right level of access.

Key capabilities

  • Sub-account management
  • Reusable workflow snapshots
  • Client-level reporting
  • Role-based access control
  • White-label options on eligible plans
Why PhantomLink

Designed to help your team work faster and engage smarter

Respond faster with complete customer context in every conversation

Reduce repetitive manual follow-ups with intelligent automation

Keep sales and marketing aligned on the same customer timeline

Manage more conversations without losing quality or context

Build consistent customer journeys that run across every channel

Understand performance across every channel with unified reporting

Replace five disconnected tools with one connected workspace

Integrations

Connect the channels and tools your customers already use

WhatsApp Business

Official API

Available

Email

SMTP / IMAP

Available

SMS

Twilio / Local

Available

Telephony

SIP / DID

Available

Google Business

Reviews & Messages

Available

Meta Ads

Click-to-WhatsApp

Available

CRM Import

CSV / API

Available

Webhooks

Custom events

Available
Trust

Customer communication built on trust

PhantomCore Technologies LLC, Dubai, UAE

PhantomLink is a product of PhantomCore Technologies LLC, registered and operating in Dubai, United Arab Emirates.

Official WhatsApp Business Platform

PhantomLink connects through the official WhatsApp Business Platform. WhatsApp is a product of Meta Platforms, Inc.

Role-Based User Access

Configurable team permissions ensure each user can only access data and features appropriate to their role.

Consent-Aware Messaging

All outbound messaging workflows are designed to operate on opt-in contact lists with clear unsubscribe handling.

Your Data is Not Sold

Customer data is not sold or rented to third parties. You retain ownership of your contact and conversation data.

WhatsApp Message Privacy

WhatsApp message content is not used to train AI models. Meta's WhatsApp Privacy Policy governs message handling.

Configurable Account Controls

Sub-account isolation, permission management, and data controls are available on agency and enterprise accounts.

Clear Data Controls

Contact deletion, data export, and privacy controls are available within your PhantomLink workspace settings.

Pricing

A plan that grows with your customer engagement

Choose the workspace, contact, automation, and team capacity that fits your business.

Starter

For small teams getting started with CRM and omnichannel automation.

  • CRM & contact management
  • Shared omnichannel inbox
  • WhatsApp Business API
  • Basic automation workflows
  • Email campaigns
  • Standard analytics
Get started
Most Popular

Growth

For growing teams that need advanced automation, AI tools, and full WhatsApp integration.

  • Everything in Starter
  • Advanced AI automation
  • AI insights & recommendations
  • Calling & telephony
  • Marketing campaigns
  • Sales pipeline management
  • Reputation management
  • Priority support
Get started

Scale

For agencies and larger organizations needing unlimited capacity and dedicated support.

  • Everything in Growth
  • Unlimited sub-accounts
  • White-label options
  • Custom integrations
  • Role & permission controls
  • Workflow snapshots
  • Dedicated account manager
  • Enterprise SLA
Get started

View full pricing details

Ready to connect every customer interaction?

Bring your conversations, CRM, campaigns, calls, and automated journeys into one AI-powered omnichannel platform.

No credit card required