E-CommerceWhatsApp API

Sell More. Recover More.
Support Less.

UAE online stores use WhatsApp to recover abandoned carts, send order updates, answer product questions, and run broadcast campaigns — all automated, all converting.

9:41
PC

PhantomCore Bot

online

Hi! You left something behind. Your cart with 3 items is waiting. Complete your order and get 10% off today only!14:20
Oh yes I forgot! What was my discount code?14:22
Your exclusive code is SAVE10. It expires tonight at midnight. Want me to send you the checkout link?14:22
Yes please!14:23
Here you go: checkout link sent! Your order will be delivered within 2-3 days.14:23
Done! Thanks14:25
Type a message

23%

Cart Recovery Rate

industry avg via WhatsApp

95%

Message Open Rate

vs 20% for email

40%

Support Tickets Reduced

via automated order tracking

6×

ROI on Broadcasts

vs email marketing campaigns

What You Can Automate

Real workflows your team handles today — handled by WhatsApp AI tomorrow.

Abandoned Cart Recovery

Automatically message shoppers who left items in their cart with a personalised nudge and discount code.

Order Tracking Updates

Keep customers updated on order confirmation, dispatch, and delivery via WhatsApp — no support calls needed.

Post-Purchase Upsell

Recommend complementary products or request a review automatically after delivery confirmation.

Broadcast Campaigns

Send seasonal sales, flash offers, and new arrivals to your entire customer base with one click.

Product Q&A

Answer size guides, stock queries, and product questions instantly without support staff.

Returns & Exchanges

Automate return initiation and exchange requests through a WhatsApp conversation flow.

How It Works

From first message to closed deal, fully automated.

01

Customer Action

Customer adds to cart, completes purchase, or asks a product question on WhatsApp.

02

Triggered Message

An automated, personalised WhatsApp message fires based on the action taken.

03

Engagement

Customer responds, clicks the link, or asks a follow-up — bot handles it in real time.

04

Conversion

Sale closed, order updated, or issue resolved — all logged to your store and CRM.

Real Results

FB

Fashion & Lifestyle Brand, Sharjah

Direct-to-Consumer, UAE-wide delivery

"We were running email campaigns with 18% open rates. The moment we switched to WhatsApp broadcasts, we got 94% opens and a 23% click-through rate. One Ramadan campaign generated AED 280k in 48 hours."
AED 280k from one WhatsApp campaign

94%

Message Open Rate

vs 18% on previous email campaigns

23%

Cart Recovery Rate

abandoned carts converted via automated follow-up

AED 280k

Single Campaign Revenue

from one Ramadan WhatsApp broadcast

Built for E-Commerce

Everything your team needs, connected to WhatsApp.

Shopify & WooCommerce sync

Connect your store and trigger WhatsApp messages from any order event.

Personalised messaging

Use customer name, order details, and purchase history in every message.

Multi-product catalogues

Share product images, prices, and links directly inside WhatsApp.

Coupon code delivery

Send unique discount codes automatically as part of recovery or loyalty flows.

Segment broadcasts

Target VIP customers, recent buyers, or lapsed shoppers with tailored messages.

COD confirmation flow

Reduce failed COD deliveries with automated order confirmation and address verification.

Start Recovering Revenue
You're Currently Leaving Behind

Talk to our team and see exactly how WhatsApp automation works for your business.